EMSA Publishing
https://emsapublishing.com

Last updated: October 13, 2026

1. Introduction

EMSA Publishing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, purchase products, subscribe to our newsletter, submit manuscripts, or engage our publishing services.

Our privacy practices are guided by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation.

2. Information We Collect

Depending on how you interact with our website, we may collect:

  • Your name and email address.
  • Billing and shipping information when purchasing products or services.
  • Information submitted through contact forms and email correspondence.
  • Manuscripts and related materials voluntarily submitted for evaluation or publishing services.
  • Newsletter subscription information.
  • Order histories and transaction records.
  • Technical information, such as IP addresses, browser information, and information necessary for website security and functionality.

We limit the collection of personal information to what is reasonably necessary for legitimate business purposes.

3. How We Use Your Information

We use the information collected to:

  • Respond to enquiries and provide customer support.
  • Evaluate manuscripts and deliver editing, proofreading, formatting, and other publishing services.
  • Process purchases and fulfil orders.
  • Communicate with clients about ongoing projects.
  • Send newsletters and promotional communications to subscribers.
  • Maintain and improve our website.
  • Protect against fraudulent transactions and unauthorized access.
  • Comply with applicable legal, accounting, and taxation requirements.

We do not sell or rent your personal information to advertisers or data brokers.

4. Cookies

Our website uses WordPress and WooCommerce, which may place cookies on your device to support essential website functionality.

These cookies may be used to:

  • Maintain shopping cart contents.
  • Support checkout and purchasing processes.
  • Remember website preferences.
  • Maintain website security.
  • Support user sessions and account functionality.

Certain third-party services or embedded content may also use cookies or similar technologies.

We do not currently use Google Analytics to track website visitors.

You can control or delete cookies through your browser settings. Disabling essential cookies may prevent certain website features, including shopping carts and checkout processes, from functioning correctly.

We may introduce a cookie consent management system in the future. If implemented, this policy will be updated to reflect any additional cookie categories and consent options.

5. Newsletter and Email Marketing

EMSA Publishing uses MailerLite to manage newsletter subscriptions and distribute email communications.

When you subscribe, we collect your email address and any additional information you voluntarily provide through the subscription form.

This information is used to send communications such as:

  • Writing and publishing advice.
  • Business announcements.
  • Book releases and promotions.
  • Special offers.
  • Other content relevant to EMSA Publishing subscribers.

MailerLite processes subscriber information on our behalf and may collect technical information associated with email delivery and engagement.

You may unsubscribe at any time using the unsubscribe link included in our marketing emails.

Purchasing a product or requesting a publishing service does not automatically subscribe you to our promotional mailing list.

For additional information, please review MailerLite’s Privacy Policy:

https://www.mailerlite.com/legal/privacy-policy

6. Online Purchases and WooCommerce

EMSA Publishing does not currently process sales directly through this website.

We may introduce online purchasing in the future using WooCommerce and Square as our e-commerce and payment processing providers.

If online purchasing becomes available, we may collect information necessary to process and fulfil orders, including your name, email address, billing information, shipping address (where applicable), and purchase history.

Payment information will be processed securely through Square in accordance with its privacy and security practices. EMSA Publishing will not store complete credit card details.

Transaction records may be retained as necessary for customer service, accounting, taxation, and legal compliance.

Square’s Privacy Policy is available at:

https://squareup.com/ca/en/legal/general/privacy for customer service, accounting, taxation, and other legal obligations.

7. Manuscript Submissions and Client Confidentiality

When you submit a manuscript or other creative material for evaluation, editing, proofreading, formatting, or related services, we collect and retain the materials necessary to fulfil your request.

Client manuscripts and associated correspondence are treated as confidential business information.

We do not sell, publish, distribute, or use submitted manuscripts for promotional purposes without appropriate authorization.

Where collaboration with another professional is necessary to complete an agreed-upon service, relevant information may be shared subject to appropriate confidentiality safeguards.

Submission of a manuscript does not transfer copyright ownership to EMSA Publishing.

8. Sharing Your Information

We may share limited personal information with trusted third-party service providers where necessary to operate our business.

These may include:

  • Website hosting and maintenance providers.
  • WooCommerce and associated payment services.
  • MailerLite for newsletter management.
  • Shipping and fulfilment services, where applicable.
  • Professional collaborators engaged to deliver contracted publishing services.

Information may also be disclosed where required by law or reasonably necessary to protect our legal rights.

We do not provide subscriber lists or client information to unrelated third parties for their independent marketing purposes without appropriate consent.

Our website may contain links to external websites, including online booksellers, distribution platforms, social media websites, and other publishing-related services.

These websites operate independently and maintain their own privacy policies.

EMSA Publishing is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the applicable privacy policies before submitting personal information.

10. Data Security

We take reasonable administrative and technical precautions to protect personal information against unauthorized access, misuse, disclosure, alteration, and loss.

Access to personal information is limited to individuals who require it for legitimate business purposes.

Although reasonable security measures are maintained, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.

Retention periods may vary depending on the type of information and applicable contractual, accounting, taxation, or legal requirements.

Newsletter information is retained while your subscription remains active, subject to any records necessary to document consent or comply with legal obligations.

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.

12. Your Privacy Rights

Subject to applicable privacy legislation, you may request to:

  • Access personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Withdraw consent for optional uses of your information.
  • Request the deletion of personal information where legally permissible.
  • Ask questions about how your information is collected, used, stored, or disclosed.

Certain information may need to be retained to satisfy contractual, financial, or legal obligations.

To exercise these rights, please contact us using the information provided below.

13. International Data Processing

Some third-party services used by EMSA Publishing may store or process information outside Canada.

Personal information processed internationally may be subject to the laws of the jurisdiction in which it is stored or processed, including lawful access by government authorities.

We take reasonable steps to work with reputable service providers and protect information entrusted to them.

14. Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If you believe a child has submitted personal information without appropriate consent, please contact us so we can address the matter.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, third-party services, or applicable legislation.

Any changes will be published on this page, and the date at the top of the policy will be updated accordingly.

Where required, we will provide additional notice or obtain renewed consent before implementing material changes to how personal information is handled.

16. Contact Information

For questions, concerns, requests to access or correct personal information, or complaints regarding our privacy practices, please contact:

Privacy Officer
Elise Abram

EMSA Publishing
Ontario, Canada

Email: publish@emsapublishing.com
Website: https://emsapublishing.com

We will respond to privacy-related enquiries in accordance with applicable privacy legislation.

If you are dissatisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada:

https://www.priv.gc.ca